Enhancing turn-around-time (TAT) on stroke protocol head CT reports via continuous quality improvement (CQI) methodology in a busy teleradiology practice

Authors

  • Stephen Eigles Teleradiology Solutions MAGIC, PLLC
  • Sridhar G Panughpath Teleradiology Solutions
  • Arjun Kalyanpur Teleradiology Solutions

Keywords:

Teleradiology, telemedicine, stroke, workflow, CQI

Abstract

Through strict adherence to continuous quality improvement (CQI) methodology, over a 3 year period our teleradiology practice was able to achieve ongoing 100% compliance with our turn-around-time (TAT) goal for interpretation of stroke protocol head CTs. During the 3 years prior to implementing CQI, our efforts to reduce TAT through traditional less systematic methods had been ineffective, while through the iterative CQI method of defining metrics, measuring, planning, implementation, and re-evaluation, we progressively achieved our goal of interpreting all stroke head CTs in less than 15 minutes.

Author Biographies

Stephen Eigles, Teleradiology Solutions MAGIC, PLLC

Staff Radiologist, Teleradiology Solutions

Sridhar G Panughpath, Teleradiology Solutions

Staff Radiologist, Teleradiology Solutions

Arjun Kalyanpur, Teleradiology Solutions

President, Teleradiology Solutions

References

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Ford, AL, Williams JA, Spencer M, McCammon C,

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door-to-needle times using Toyota's lean manufacturing

principles and value stream analysis. Stroke 12:3395-3398,

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http://www.strokeassociation.org/idc/groups/heart-public/

@wcm/@hcm/@gwtg/documents/downloadable/ucm_308

pdf.

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Published

2015-04-15

Issue

Section

Articles